Privacy Policy

Effective Date: October 14, 2025

At Shear Excellence, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

Information We Collect

We collect personal information to help us provide excellent service and improve your experience. This may include:

  • Personal details such as your name, email address, and phone number when you book an appointment, sign up for updates, or contact us.

  • Payment information when you make a purchase or service payment.

  • Website usage data such as IP address, browser type, and pages visited, gathered through cookies and analytics tools.

  • Third-party data from services like Google reCAPTCHA or social media integrations to help keep our website secure and user-friendly.

How We Use Your Information

We use the information we collect to:

  • Process and manage appointments, payments, and communications.

  • Send appointment confirmations, reminders, and follow-up messages.

  • Improve our website, products, and customer experience.

  • Send marketing updates and promotions, only if you’ve opted in.

  • Meet legal requirements or resolve disputes when necessary.

We never sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site, so we can make improvements.
You can choose to disable cookies in your browser settings, but some features of the site may not function properly as a result.

Third-Party Services

We may use trusted third-party tools and services, including Google reCAPTCHA, social media plugins, and analytics platforms. These third parties may collect information as described in their own privacy policies.
We recommend reviewing their privacy policies to understand how your data is handled when interacting with these services.

Data Protection

We take reasonable steps to protect your information through secure systems and processes. This includes encryption, secure servers, and limited access to sensitive data.
While we take security seriously, no online system is 100% secure. You share your information at your own risk.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve any disputes. Once data is no longer needed, it is deleted or anonymized.

Your Rights

Depending on where you live, you may have the right to:

  • Access, update, or correct your personal information.

  • Request that we delete your data.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors. If we become aware that we have collected personal data from a child, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Shear Excellence
417 S. Century Blvd
Rantoul, IL 61866
Phone: (217) 893-3850